Insurance Billing Built for Acupuncture Practices.
Coverage varies wildly by payer and plan. HBS builds the verification, coding, and superbill workflows that let acupuncturists participate in insurance without the guesswork.
Coverage roulette
One plan covers 20 visits, the next covers zero — and your front desk is verifying benefits manually for every new patient.
Visit limit surprises
Annual visit caps get hit mid-treatment plan, claims start denying, and patients are caught off guard at checkout.
CPT coding confusion
97810, 97811, 97813, 97814 — units, time, and re-insertion rules get miscoded and quietly cost you revenue per visit.
Superbill rejections
Out-of-network patients submit superbills that get denied because diagnosis pointers, NPI, or modifiers were off.
Medical necessity documentation
Pain diagnoses, treatment frequency, and progress notes need to match what the payer expects — or appeals stack up.
We Were Built for Practices Like Yours.
Acupuncture practices live between Eastern medicine philosophy and Western insurance rules. We build workflows that respect both — so you can offer in-network access without losing your clinical identity.
- Per-patient eligibility and visit-limit verification before the first needle
- Accurate CPT unit coding for initial vs. subsequent insertions
- Superbills built for out-of-network patient reimbursement
- Documentation guardrails for medical-necessity diagnoses (chronic pain, nausea, etc.)
A workflow stack tuned for acupuncture — not a generic medical billing engine bolted on.
People + Process + Technology
We combine experienced revenue cycle professionals, proven operational workflows, and modern healthcare technology — purpose-built for acupuncture practices.
Senior revenue cycle specialists with hands-on acupuncture experience. Not call-center generalists.
Workflows tuned to acupuncture: authorization, documentation, denial trends, and reporting cadence specific to your specialty.
Hadari — our purpose-built healthcare technology — automates the repeatable so the people can focus on the judgment calls.
Technology + Humans. Not Technology Instead of Humans.
Unlike traditional billing companies that rely solely on labor, HBS combines expert revenue cycle management with purpose-built healthcare technology through Hadari. Unlike software-only solutions, HBS provides real human support alongside the technology.
Automated claim scrubs, denial intelligence, and real-time dashboards purpose-built for healthcare revenue cycle.
Senior revenue cycle specialists making judgment calls, working appeals, and serving as a true operational partner to your practice.
Real Challenges. Real Solutions.
How HBS approaches the problems acupuncture practices actually face.
An acupuncture clinic was undercoding sessions — billing one unit when two were clinically appropriate — because no one had mapped the CPT rules to the actual visit flow.
We rebuilt the coding cheat sheet around real visit patterns and trained front desk on documentation requirements.
Per-visit reimbursement increased meaningfully without changing a single clinical practice.
A practice kept hearing 'my insurance covers acupuncture' from patients, then writing off denied claims because the plan actually didn't.
We implemented per-patient eligibility verification with visit-cap tracking, surfaced to the front desk before the first appointment.
Surprise denials dropped and patients had honest financial conversations up front.
An out-of-network acupuncturist's patients were getting their superbill reimbursements denied for missing diagnosis pointers and incorrect NPI fields.
We redesigned the superbill template and the post-visit workflow so every superbill left the office clean.
Patient out-of-network reimbursement rates climbed and patient satisfaction with the billing experience improved.
Representative scenarios based on common practice situations.
Resources for Acupuncture Practices
Self-guided tools and guides for practices ready to take a closer look at their own operation.
Acupuncture Insurance Readiness Assessment
A 10-minute self-assessment that flags coverage, coding, and documentation risk in your current workflow.
Start AssessmentAcupuncture CPT Coding Quick Guide
97810, 97811, 97813, 97814 — units, time rules, and the documentation each requires.
Superbill Template for Out-of-Network Patients
A starter superbill format designed to maximize patient reimbursement.
Frequently Asked
Let's Build Your Revenue Infrastructure.
A 30-minute discovery call. No pressure — just a conversation about whether HBS is the right fit for your acupuncture practice.